rewards-terms

REWARDS PROGRAM

Granite City Rewards Program

Granite City offers the Rewards Program (the “Rewards Program“) to reward and thank our loyal restaurant customers. The Rewards Program is available to enrolled members at participating Granite City restaurants in the United States.  Rewards accumulated under the Rewards Program are promotional and have no cash value.  There are no membership fees associated with the Rewards Program. Rewards are limited to 2 users per device.

Eligibility:  You may enroll in the Rewards Program if you: (1) are a legal resident of the United States; (2) at least 13 years of age at the time you enroll; (3) have an active, valid e-mail address; and (4) are a human being.  No corporations, partnerships, limited liability companies, or other legal entities can participate in the Rewards Program. Persons employed by Granite City or BBQ Holdings, Inc. are prohibited from participation in the Rewards Program beyond initial discovery and familiarization. 

The Rewards Program is not targeted towards, nor intended for use by, anyone under the age of 13.  If you are between the ages of 13 and 18, you may only the Rewards Program under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions.

Enrollment/Rewards Account: You can enroll in the Rewards Program and create a Rewards account (“Rewards Account”) in one of the following ways:

  • Download the app on the App Store or Google Play  or
  •  Visit the Granite City website located at  https://www.gcfb.com/rewards/ or
  • Through your Facebook account using the App.

Your Rewards Account is personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others.  You may have only one (1) Rewards Account. 

As a part of the Rewards Program, Granite City will send you transactional, informational, and promotional messages and/or offers.  These communications may happen in the form of push notifications through the App, email, and/or any other ways you may have selected when you enrolled in the Rewards Program.  If your contact information changes, or if you wish to change your contact information or the method by which we send you messages, please log into your Rewards Account and update your contact information or preferences.

Rewards:  You will earn and receive Points (as defined below) toward Rewards (as defined below) as follows: 

Qualifying Purchases:  Members will earn and receive Points toward Rewards by making qualified purchases at participating Granite City restaurants and scanning the QR code on the receipt from your purchase with the built in scanner in the App or uploading a photo of your receipt within 7 days of your purchase. Rewards are valid for orders placed directly through https://gcfb.olo.com/ or the Granite City app only. Rewards cannot be earned or redeemed on orders placed through third parties. You will earn one point per purchase of $1 per visit. You will not earn a point towards an earned Reward if you spend less than a total of $0.99 in one transaction at a participating Granite City restaurant. Alcohol is excluded from earning and redeeming rewards at certain locations. Void where prohibited. The maximum number of Points earned per transaction is 500 Points. Further, you may only earn two scans per 24 hour period meaning that you will only be eligible for two scans per visit regardless of the number of transactions you make during that visit. To receive Points for a qualified purchase, scan the QR code on the receipt or use a QR code scanner at the register from your purchase with the built in scanner in the App or upload a photo of your receipt within 7 days of your purchase to verify the minimum purchase requirement of $1. After this verification, the Points to which you are entitled will be applied to your Rewards Account. You can track the Points and Rewards you have already earned and that you may earn in the future by logging into your Rewards Account History. 

Social Media Sharing & Referral Bonuses:  You can also receive an extra reward for every Facebook friend you refer who joins our Rewards Program and starts earning Points. Your extra Points will not be awarded until the referred member enrolls in the Rewards Program and earns their first Points or uses your invite code.  

You can also share your Granite City experience on your personal Facebook page through the App. You have the option to make your comment public, but please note that by making your comment public, we may use your comment on the Granite City website, Facebook page, and/or other social media outlets.

Rewards: By accumulating 100 Points in your Rewards Account, you will earn $10 (a “Reward”), which you may redeem at participating Granite City restaurants. The Reward will be valid for 365 days. Once you earn a Reward, you may start accumulating Points towards another Reward. A Reward may not be combined with any other offer or coupon. Points and Rewards are valid for 365 days. No more than $50 in rewards can be redeemed per purchase. 

Spend Based Program:
$1 spent = 1 point, once you get to 100 Points you can redeem $10 off your next purchase. Not valid with any other offer or discount.

Additional Rewards Program Terms:  Granite City reserves the right to terminate your Rewards Account and/or your participation in the Rewards Program if we determine in our sole discretion that you have violated these Terms and Conditions, you have more than one (1) account, or that the use of your account is unauthorized, deceptive, fraudulent or otherwise unlawful. Granite City may, in its sole discretion, suspend, cancel, or combine Rewards Accounts that appear to be duplicative, and may refuse to allow you to re-enroll in the Rewards Program.  Granite City also reserves the right to “unregister” and make ineligible for the Rewards Program any Rewards Account that has been inactive for 365 days. Inactive is defined as no Rewards earned.   

Granite City has the right at any time, with or without giving you prior notice, to:

  • end or cancel the Rewards Program and/or any specific Reward;
  • change any Reward or other Rewards Program benefit we offer;
  • change the requirements for earning a particular Reward;
  • change the time you have in which to earn a particular Reward; and/or
  • change any other feature of the Rewards Program.

If we end the Rewards Program, Rewards you have earned but not used will expire on the end date, and you may not redeem any Rewards or use any credits after the end date.

 

App Terms & Conditions: https://www.gcfb.com/mobile-app-user-agreement

 

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