Without cumbersome cards or irritating fees to worry about, earning points and exclusive discounts through our new Granite City Rewards app couldn’t be easier. Sign up today to start earning discounts on all your Granite City favorites, from our mouthwatering burgers and sandwiches to our signature Lawless Brunch!
Start Earning
Other rewards apps can be a little stingy when it comes to doling out those sweet, sweet rewards. That’s not us. We’ll add a $5 reward to your account just for downloading the app and signing up*!
*Restrictions apply. See reward for details. Limited to 1 per device and gifted to first-time members only.
You’re ready to start piling up points! Just place an order using the Granite City Rewards app while signed into your account, or provide your server with the phone number registered to your account when you visit us in person -we’ll do the rest!
Refer a friend to the
Granite City rewards app
and get $3!
Limit 10 referrals. Must use refer a friend code generated in the app. $3 is rewarded once the referred friend downloads the app and makes their first purchase.
FAQ
How Do I download the app?
Simply click on the App Store or Google Play image above or search “Granite City” in your preferred app store.
How do I earn Points?
When ordering in-app or online, points are earned automatically.
If dining in the restaurant, you can simply provide your server with your phone number (must be used for your rewards account)
OR
Use the app to scan barcode on bottom of receipt:
-Go to the Rewards tab at the bottom of the app screen
-Hit Earn
-Choose your Granite City
-Choose Scan Barcode or Enter Barcode Manually
-Scan Barcode
-The phone camera will scan the barcode printed at the bottom of the receipt
-Enter Barcode Manually
-Type in the 12-13 digit code
-After a successful scan, Guests will be able to see how many points they have earned
How do I redeem rewards?
If redeeming for an in-app or online order, just apply rewards from “available rewards” at checkout (must be logged in to your account).
If dining in the restaurant, you can either provide your server with your phone # (associated with your rewards account) as well as the reward you want them to apply.
OR
-Go to the “Rewards” tab your account
-Hit “Redeem” on the reward you want to redeem
-Choose your Granite City
-Enter how much you’d like to redeem (if using rewards dollars)
-Redemption Code will be displayed
-Show redemption code to your Server/Cashier
Can I earn rewards on beer and alcohol?
Sorry, but no. Beer, wine, and other alcohol purchases are excluded from earning points.
When does my barcode expire on my receipt?
The barcode on your receipt expires 2 days after the date and time of your transaction. Be sure to scan your receipt right away.
What do I get for joining rewards?
You will get a $5 discount on your first order. You must download the app and signup to rewards to receive this offer. If you signup via gcfb.com, you will receive email instructions on how to get the reward. This reward may only be earned once per device and account. First time signups only. It cannot be combined with other offers or discounts. Additional restrictions may apply. See reward for details.
How many points can I earn per transaction?
100 points can be earned per transaction.
Can I earn points on catering orders?
Yes. Up to 100 points. However, depending on how the order is placed, points may not be earned automatically (nor will a QR code be provided to scan in-app). If this happens, please contact us in the “HELP” section of the app to get your points added.
How will I be notified that I have earned a reward?
You will receive an email or push notification (if enabled). We highly recommend allowing the Granite City app to send you push notifications so you don’t miss out on rewards and other offers.
Can I earn points on gift card purchases?
No, you do not earn points when purchasing Granite City gift cards. However, you can earn points when redeeming a gift card to pay for your transaction.
Can I redeem more than one reward per visit?
You are only able to redeem a reward twice per day (2 receipts per 24 hours). Rewards cannot be combined with any other offers or discounts and are limited to 1 per check.
What if I click on redeem for a reward and I am not in the restaurant yet?
If you accidentally click “Redeem” for your reward and are not yet in a restaurant, you will still be able to use your reward code for four hours after tapping Redeem. A green bar will display at the bottom of the app with your active reward. If your code is not used during that time, it will be re-added to your available rewards.
Do my rewards expire?
Yes, banked reward dollars expire 90 days after earned. Each bonus offer and other rewards have a specific expiration date. The expiration date is listed in the terms of the reward.
I ordered through a delivery service provider - can I earn points?
Rewards cannot be earned or redeemed on delivery orders or orders placed through third parties.
Rewards Program Terms and Conditions: https://www.gcfb.com/rewards-terms
Privacy Policy: https://www.gcfb.com/privacy/