Mug Club FAQ's

Have questions about our Mug Club program? Here are answers to some of the most frequently asked questions.

What is the Mug Club and how do I join?
How do I change my email address?
What if I have two or more cards with the same email address? (ie: Multiple family members)
Why am I not receiving discounts on my purchases?
Where have all of my YTD (Year to Date) points gone?
What should I do if my card is stolen or lost?
Can I get a new card if my card is worn out or broken?
What should I do if I can't register my card? The website says: "This card number has not yet been entered into the system."
What if I forgot my password for logging in online?
How do I know where I am on each reward plan? How do I find out my Points?
I have two cards can I combine the points?
I am going to a location with my spouse or friends. Can all of the points be combined for the whole check?
How come I am not receiving email communications?
What if I forget my card when I go to a location?
Can I add points to my account if I forgot my card?
Can I use my points to purchase food and/or merchandise at the location?
Follow Granite City on Twitter

@gcfb

"If you haven’t seen our NEW beverage menu, you should stop in and take a look! We have the best #BeerGuide in the m… https://t.co/NQXtpJGoG6"

"Happy #NationalSelfieDay, take a selfie in one of our locations and tag us with the hashtag #GCFBSelfie. We want to… https://t.co/YKMttgv2hP"

"Want great beer and food offers? Be sure to sign up for our eclub for upcoming Tapping Event and $1 beer deals and… https://t.co/1BqiGwzurz"

"Our #UkuleleIPA Seasonal menu ends soon, don't miss out on all the great food and beer this menu has to offer.… https://t.co/9JU3uYruJ4"

"We're halfway through the week and we're craving tacos. Stop in to try our Jerk Chicken Tacos off our features menu… https://t.co/iIhOVSlQSE"

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Granite City Food & Brewery

Granite City Food & Brewery