Mug Club FAQ's

Have questions about our Mug Club program? Here are answers to some of the most frequently asked questions.

What is the Mug Club and how do I join?
How do I change my email address?
What if I have two or more cards with the same email address? (ie: Multiple family members)
Why am I not receiving discounts on my purchases?
Where have all of my YTD (Year to Date) points gone?
What should I do if my card is stolen or lost?
Can I get a new card if my card is worn out or broken?
What should I do if I can't register my card? The website says: "This card number has not yet been entered into the system."
What if I forgot my password for logging in online?
How do I know where I am on each reward plan? How do I find out my Points?
I have two cards can I combine the points?
I am going to a location with my spouse or friends. Can all of the points be combined for the whole check?
How come I am not receiving email communications?
What if I forget my card when I go to a location?
Can I add points to my account if I forgot my card?
Can I use my points to purchase food and/or merchandise at the location?
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@gcfb

"It's 4pm on a Tuesday, what should you be doing?"

"We have plenty of beer on tap. It's cold, fresh, and fits perfectly in a growler. #GCFB #KDsGoneCoCo #CraftBeer #BeerFans"

"You know the best way to celebrate Tuesday's? $5 Flatbreads and $5 Pitchers of #CraftBeer, that's how!"

"Let's all start the week off great by enjoying $5 Off Burgers and $5 Pitchers. https://t.co/EiQmaggXFo"

"Be prepared for the long President's Weekend with $5 Growler Fills TODAY. Batch 1000 & Seasonal Fills $6. Prices m… https://t.co/llNH95SArF"

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Granite City Food & Brewery