Mug Club FAQ's

Have questions about our Mug Club program? Here are answers to some of the most frequently asked questions.

What is the Mug Club and how do I join?
How do I change my email address?
What if I have two or more cards with the same email address? (ie: Multiple family members)
Why am I not receiving discounts on my purchases?
Where have all of my YTD (Year to Date) points gone?
What should I do if my card is stolen or lost?
Can I get a new card if my card is worn out or broken?
What should I do if I can't register my card? The website says: "This card number has not yet been entered into the system."
What if I forgot my password for logging in online?
How do I know where I am on each reward plan? How do I find out my Points?
I have two cards can I combine the points?
I am going to a location with my spouse or friends. Can all of the points be combined for the whole check?
How come I am not receiving email communications?
What if I forget my card when I go to a location?
Can I add points to my account if I forgot my card?
Can I use my points to purchase food and/or merchandise at the location?
Follow Granite City on Twitter

@gcfb

"Be prepared for the long President's Weekend with $5 Growler Fills TODAY. Batch 1000 & Seasonal Fills $6. Prices m… https://t.co/llNH95SArF"

"Stop in for #HappyHour today and try KD's Gone CoCo our #CoconutStout. We'll have it on tap all month long.… https://t.co/RBwRtGdiRO"

"Join us for our Valentine's Brewery Dinner For Two. Book last minute reservations at: https://t.co/1dOShOJ74i https://t.co/xwIoZG2Twa"

"It's Tuesday, you know what that means. $5 Flatbreads & $5 Pitchers all day long for our Five Dollar Fresh Week Dea… https://t.co/XJRpzKGpeV"

"Got the case of the #Mondays? We have cold, fresh beer to help you finish off the day strong. #FreshBeerTasteBetter #GraniteCityBrewery"

View Summary

Granite City Food & Brewery