Mug Club FAQ's

Have questions about our Mug Club program? Here are answers to some of the most frequently asked questions.

What is the Mug Club and how do I join?
How do I change my email address?
What if I have two or more cards with the same email address? (ie: Multiple family members)
Why am I not receiving discounts on my purchases?
Where have all of my YTD (Year to Date) points gone?
What should I do if my card is stolen or lost?
Can I get a new card if my card is worn out or broken?
What should I do if I can't register my card? The website says: "This card number has not yet been entered into the system."
What if I forgot my password for logging in online?
How do I know where I am on each reward plan? How do I find out my Points?
I have two cards can I combine the points?
I am going to a location with my spouse or friends. Can all of the points be combined for the whole check?
How come I am not receiving email communications?
What if I forget my card when I go to a location?
Can I add points to my account if I forgot my card?
Can I use my points to purchase food and/or merchandise at the location?
Follow Granite City on Twitter

@gcfb

"A Friday night out should include our new Farmhand Steak Sandwich off the Seasonal Features menu. 🍻 https://t.co/KFCPEMxegk"

"Friday is the best day to try all our beer. We have 5 for $5 Beer Flight all day today. #CraftBeer"

"After having dinner make sure you leave some room for our NEW seasonal dessert. The Lemon Berry Pain Perdu is a dis… https://t.co/SB9Nale2Ry"

"Happy National #IPADay. We'll be serving 5 Flights for $5 Aug 2nd & 3rd to celebrate. Stop in today and tomorrow to enjoy this great deal!"

"WOW! What a kick off to our Broken Cage Belgian Farmhouse Ale. If you're looking for meals that are clean and fres… https://t.co/GqDpnKLoQh"

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Granite City Food & Brewery

Granite City Food & Brewery