Mug Club FAQ's

Have questions about our Mug Club program? Here are answers to some of the most frequently asked questions.

What is the Mug Club and how do I join?
How do I change my email address?
What if I have two or more cards with the same email address? (ie: Multiple family members)
Why am I not receiving discounts on my purchases?
Where have all of my YTD (Year to Date) points gone?
What should I do if my card is stolen or lost?
Can I get a new card if my card is worn out or broken?
What should I do if I can't register my card? The website says: "This card number has not yet been entered into the system."
What if I forgot my password for logging in online?
How do I know where I am on each reward plan? How do I find out my Points?
I have two cards can I combine the points?
I am going to a location with my spouse or friends. Can all of the points be combined for the whole check?
How come I am not receiving email communications?
What if I forget my card when I go to a location?
Can I add points to my account if I forgot my card?
Can I use my points to purchase food and/or merchandise at the location?

@gcfb

"Chees to making it through Monday! http://t.co/WtNJNNUWKN"

"Thank you! I'll pass the compliments along to the chef, we hope you join us again soon https://t.co/JIOQdU1r90"

"Ll pass along the compliments, thanks for joining us! https://t.co/PgsHw6hXRT"

"Our favorite part of brunch http://t.co/L032XFYE5i"

"Always a great choice. Thanks for joining us, cheers! https://t.co/aePADdfcgN"

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Lazy Lake Kölsch Mug Club Party (July 12th 4-6pm)

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